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FAQs

Why should I buy my fireplace through my closest Farmington Dealer?

We strongly recommend that only your closest dealer can offer the expertise that our natural Cotswold limestone fireplaces require. They will arrange for a site survey and offer advice on design and dimensions to suit your room. They will also organise a specialised fitting team who have great knowledge of our product, leaving you with a beautiful fireplace for life.

Are Farmington fireplaces made from local natural materials?

Yes, unlike a lot of fireplaces on the market a Farmington fireplace is made from natural Cotswold limestone, individually hand crafted by skilled masons.

How long will it take for my surround to arrive?

Lead time on our surrounds is approximately 2-3 weeks from order, however this may vary during our busy periods.

Are your fire surrounds suitable for all types of fires?

Yes, our surrounds are compatible with all types of fires and your dealer will be able to advise.

Where can I buy the fires featured in your surrounds?

We work closely with fire manufacturers and your dealer will be able to advise.

I like one of your surrounds, but I need it slightly smaller/larger – can this be done?

Every Farmington fire surround is individually made. Modifications are therefore very easy to incorporate. Simply discuss your requirement with your dealer.

How do we fit the fire surround?

This is a specialist task and your Farmington dealer will arrange for fully qualified fitters to fit the fire surround into your home.

How do I clean it?

All Farmington fire surrounds are made from natural Cotswold stone, which is solid throughout. Take a little warm soapy water then, using a stiff brush, simply scrub out the marks.

What are slips?

These allow for the opening dimensions of the fire surround to be adjusted before fitting. Sometimes they are referred to as inserts or back panels.

The colour of the stone seems sometimes to vary and I have noticed veining and small shells?

Every one of our natural Cotswold stone fireplaces is individually made from natural limestone with its characteristic creamy colour that compliments any interior design scheme. Quartz, shells, pebbles, watermarks and veining all contribute to the uniqueness of our stone. Markings and variations are the hallmark of natural materials, allowing us to create natural Cotswold fireplaces with unique, beautiful and distinctive appeal – the sign of a genuine Farmington.

What guarantee do we have?

Every surround we supply has a customer satisfaction card signed by the mason who carved it, the quality control supervisor and the person who packed the surround – three individuals who personally certify that the surround you are about to receive is of impeccable quality.

find your nearest dealer

Farmington natural Cotswold stone fireplace mantel surrounds are available only from selected dealers.

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Get in touch

If you would like to speak to a member of our team please call us and we will be happy to help:

Call us on 01451 860 280

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